Ca' San Trovaso by Sarlux

Very Good
Traveller Type: Family with Young Children
  : The location is in a quiet street and near many places.
  : The wifi only works in the living room,a few of the lamps didn't have a light bulb.

Very Good
Traveller Type:
  : The rooms are very big and having 2 bathrooms is very convenient.
  : The internet was barely working.

Very Poor
Traveller Type: Family with Young Children
  : location was good and apartment was spacious
  : host. We had a terrible experience. when we entered the property as we were exhausted and couldnt find the remote control for air conditioners we asked the host about. but his reply was that we are not allowed to use the ac during specific temperatures. we respected his instruction and didnt even turn on the ac. there were 2 washing machines and we were confused which one to use and asked the host about it. then we couldnt find the iron box we asked him, he said its not available as the stay is just for two days, but he can send the iron box in one - two hours, then we called the host - then he started talking about energy consumption and then he suddenly became extremely arrogant and started shouting and asked us to leave the property immediately otherwise he will come in twenty minutes and throw our luggages out. then within half an hour he entered the property without even ringing the bell and started blaming us for asking too many things and asked to leave the apartment. this behaviour shocked us and this issue put unimaginable emotional stress to ourselves and our mother and children as we were there for a memorable holidays.this is the first time we are facing such an issue . usually the host will guide us with every information upon entry and it is quite normal to ask any queries and we get prompt responses from the hosts. Here instead of this he is frustrated with our questions. We specifically booked this property seeing all the facilities listed (washing machine, iron box and airconditions were listed)After this incident we didnt feel safe and we called booking.com and they helped us and provided alternative arrangements. Immediately we checked out feeling unsafe although we had one night left.